Returns

RETURNS REQUIREMENTS

  • All returns must be unworn, unwashed merchandise
  • All returns must be made with in 14 days of purchase
  • All wrong size returns can be exchanged with the right size but not refunded.
  • All sale and/or discounted items are final
  • All swimwear, jewellery and handbags, are final sale.
  • If you return an item that is not eligible for return, you are responsible for the cost of shipping it back to you.
  • If any returns do not meet these requirements, you will be contacted and the items must be returned to you. We reserve the right to refuse any refund if we believe the items purchased have any signs of wear, alteration, damage, or misuse. Thank you for your cooperation with these matters. If you have any questions or concerns regarding your return please feel free to contact our customer service at returns@thelovechild.com.au or call us on 0423532131

 

RETURNS PROCESS

  • Once we have received the return and it is approved, your refund will be credited back to the original method of payment used to make the purchase.  Your refund will be processed within 7 business days. You will be notified via email with the address from when the order was placed. Please note that your banking or credit card company may take longer to process the refund and to contact them regarding any pending transaction. It may take up to 5-7 business days once they’ve received the information from us.

 

RETURNS ADDRESS

The Love Child ‘Returns’

1916 Gold Coast Highway, Miami, QLD, 4221.